Pinned straw:
Great job @Rick. Your analysis and information on this one has been amazing and the returns support the work you have done
we just transitioned our work from Maxxia to Smart group here in SA and I have to admit their service exceeds anything we have received to date.
the user interface is very friendly and it allows you to make changes to your deductions or claim expenses in an efficient manner. maxxia was horrible and they would take weeks to implement these changes and payments would be auto allocated to ‘buckets’ of funding which sometimes took 3-4 pay cycles to pay a claim.
the fees for this service are also much lower than we were paying so all around a much better company.
this one is on my watch list for now until I can do some further analysis after reporting season