Forum Topics XRO XRO Business Model/Strategy

Pinned straw:

Added a month ago

With assistance from my AI junior analyst.


Xero’s FY26 report was **strong** overall, but the clearest read-through on Melio is “good strategic traction, weak near-term profitability.” Also, the acquisition was much larger than $1b: Xero agreed to pay US$2.5b upfront, with up to US$500m more in contingent consideration, and completed the deal on 15 October 2025.[1][2][3]


## Group results


Xero reported FY26 operating revenue of NZ$2.753b, up 31% headline and 21% organically, while adjusted EBITDA rose to NZ$757m, up 18% headline and 30% organically. Free cash flow was NZ$554m and Rule of 40 reached 48.5, which shows the core business remained strong even after absorbing Melio.[1]


The strongest regional acceleration was in international markets, where revenue reached NZ$1.361b, up 47% headline and 25% organically. In the US, reported revenue was NZ$332m, up 240% headline, 30% organically, and 50% on a pro-forma basis, which is the clearest sign that Melio materially changed Xero’s US growth profile.[1]


## Melio scorecard


| Area | What FY26 showed | Why it matters |

|---|---|---|

| Revenue growth | Melio revenue grew 58% on a pro-forma basis in FY26. [1] | Demand and monetisation look strong rather than merely “acquired growth.” [1] |

| US scale | Direct US customers reached 424k, and direct US customer ARPC rose to 89 per month on the pro-forma disclosure. [1] | Melio appears to be lifting both customer value and Xero’s relevance in the US. [1] |

| Payments engine | Pro-forma total payments revenue reached NZ$535m, up 53%, and consumption-based revenue rose to 18% of group revenue from 7% in FY23. [1] | This shifts Xero toward a higher-growth payments model, not just subscriptions. [1] |

| ARPC uplift | Group ARPC rose to 55.44, with Melio contributing 4.24, or about 40% of the uplift. [1] | Melio is already visibly increasing revenue per customer. [1] |

| Profitability | Group gross margin fell to 83.9%, while organic gross margin was 89%, with Melio causing a 5 percentage-point mix effect. [1] | Melio is growing fast, but it is structurally lower-margin than Xero’s core SaaS business. [1] |


## What concerns me


The main negative is that Melio is still dilutive to profitability and cash conversion. Xero disclosed that adjusted NPATA included Melio losses of NZ$111.7m since 15 October, including fair-value acquired amortisation, and those losses did not generate a positive tax offset.[1]


You can also see the drag in margin quality: reported free cash flow margin was 20.1%, but pro-forma free cash flow margin was only 13.3%, and pro-forma Rule of 40 was 36.0 rather than the reported 48.5. In plain terms, Melio is helping growth a lot more than it is helping profits right now.[1]


## Assessment


My read is that Melio is performing well operationally but has not yet proven attractive financially at the purchase price. The evidence for “operationally well” is strong revenue growth, higher US scale, strong payments TPV and take-rate expansion; the evidence for “not yet financially proven” is lower gross margin, ongoing losses, and management only guiding to Melio adjusted-EBITDA breakeven on a run-rate basis in H2 FY28.[2][3][1]


That means the acquisition case still depends on execution over the next two years, especially US brand spend, payments penetration, and converting Melio’s growth into margin. Based on this report alone, I’d call Melio a promising but still expensive acquisition that is boosting Xero’s strategic position faster than it is boosting shareholder economics.[1]


Solvetheriddle
Added a month ago

ok im the XRO sceptic on SM by the looks of it, so take that on board. This story is fascinating. Over time, I've found out the hard way that intellectually stimulating and difficult stories, although I love the challenge, are not usually great investments. This was a good result, if i put in what i think management is guiding and expecting to do, I get very attractive returns, but there are many and hard to measure risks. There are easier stories around imo

When are they going to move from the rule of 40 to PE-based? They are not a startup. PE 68X TTM

One great question was asked on the call, more of a software/LLM question than XRO specific. That was what is the ultimate value sharing strategy with the LLMs? Claude is integrated into XRO now. Is the fox in the henhouse? We don't know, and it is a very big issue to monitor because the outcomes can be, at one extreme, LLM AI is a helpful add-on taking a slice of the margin, and at the other, XRO becomes a distribution margin business, and the LLM has the power in the relationship. The answer is we don't know. That is software atm, and XRO are in payments, tax and accounting, so horizontal and reasonably competitive. After the event, we will be unusually wise.

I've placed my software bets, so i like to see what XRO says

Not held i see less risky plays in this area

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Schwerms
Added a month ago

I feel like the growth won't materialise from the acquisition, US growth will be mediocre and they are capped out growing only through price increases.

2-3 years something will do a similar job for cheaper that's been cooked up with AI power

7% price increase coming in July..

Maybe the question to understand is why would you use Xero vs INTU?

Maybe it's like switching from a Daikin to a Mitsubishi aircon, does about the same thing for the same price so why rip a perfectly good aircon out and replace it.

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mikebrisy
Added a month ago

@Solvetheriddle interesting perspective, and I also have less conviction about $XRO than I have in the past. While I get the logic of Melio, it still makes me nervous, partly because they've done so badly with large M&A in the past, and because - statistically - large M&A usually does more harm than good.

With both $XRO and $WTC, I have very significantly reduced my RL positions - preferring instead to take advantage of SP weakness in places like $TNE, $PME, $EOL, $CAR, $NWL ....although as I write this I realise that of these, I haven't added $EOL on SM, so must rectify this. Of course, all have been beaten down, and to be honest I'm not sure how well I've done with these shifts on a relative valuation basis. Time will tell.

I must listen to the $XRO call recording tomorrow, as the day has gotten away on me.

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UlladullaDave
Added a month ago

ok im the XRO sceptic on SM by the looks of it, so take that on board.

I am skeptical too, and I'm even more skeptical now that the board has authorised a $550m buyback. They are adding "non-cash" SBC back to adjusted EBITDA that they report as a proxy for FCF, but then they are going to use all that FCF to buyback shares so shareholders (and management with their hefty SBC) aren't diluted. To me that looks like a non-cash cost has become a cash cost.

13
mikebrisy
Added a month ago

@TycoonTerry I agree with this. Very much “case unproven” for Melio, but to be fair, it is probably too early to judge. The question remains will increased US scale, brand, and payments capability drive “revenue synergies” when $INTU still dominates and continues to kick goals?

On the legacy business, metrics pretty good, but churn ticking up.

I dislike like how executive compo is removed to say underlying G&A is good!

Look forward to catching up on the recording later today.

Disc: Held (now only a small RL position)

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TycoonTerry
Added a month ago

With hindsight, I regret not selling more at $190.

I knew it was over valued and thought trimming was smart, now it seems silly to have not just dumped the lot.... It would have paid for my landscaping!


Time will tell how it plays out but I feel like it will be a long, hard road against INTU

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