Forum Topics Orders pending???
Rapstar
4 years ago

Just noticing my trades appear to remain in a permanent state of pending........Am I missing something?  

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Strawman
4 years ago

Hi Rapstar. You're order for EOS was set with a limit order of $4.53, but shares haven't closed at that price (or better) since you placed the trade. So it will remain as pending until your limit price is reached. As for SKO, we're investigating that now and will get back to you ASAP

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Bear77
4 years ago

Hey @Rapstar, did you by any chance change the price or the quantity of the order after 4pm (EST) yesterday, because that's what happened to me. I had three orders that I modified between 4pm and 4:05pm Sydney time on Tuesday, to ensure they went through (small adjustments to the price), and they did NOT go through that day. The ones that I did NOT modify did, but the ones where I raised or lowered the price a bit (just after 4pm) did not go through on Tuesday, but they went through on Wednesday at 6pm instead. It seems that if you make any changes to an order at or after 4pm (Sydney time), that order is then regarded as having been placed after the market has closed and is therefore held over until the following day. I thought between 4pm and 4:10pm would be OK because the market was in that pre-closing-single-price-auction (pre-CSPA) stage where you would have been able to modify real world orders that had not yet gone through before the CSPA at 4:10pm. But no, the Strawman site didn't like it. Not sure if that's what occurred with your SKO order or not but I just thought I'd share my experience in case it helps.

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Strawman
4 years ago

We found the cause of the issue and have since fixed. Edits/cancellations that occur after market close (but before the price update is received from S&P) are a separate issue that we are in the process of fixing too. Thanks for your help guys, this beta period is invaluable in helping us to ensure the system is robust and reliable.

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