My first straw!

I work for a small IT MSP (Managed Service Provider) and we were recently evaluating cloud backup services that we could provide and resell to our customers. In the end we chose Dropsuite. 

It was by far the best product we had seen... the problem is that we came across it last minute. I have a few channels that I reach out to and ask what others are using. No one mentioned Dropsuite. No one seems to know about it and yet the product is great. We signed up 3 of our customers in 24 hours and will be signing up as many as possible... because cloud back up is important.

The branding is not great. It's a bad name but hopefully that doesn't matter as the product is great. One feature I love is that we can provide individual mailbox owners (that are being backed up) access to self service restore from backups. It's also stupid easy to set up as a reseller and for each Microsoft 365 tenant that you link to. Within in about 5 minutes you can have backups kicked off for a whole organisation.

The sales process was very good too. We had an online meeting same day and an acocunt to get started within 24 hours. In total less than 24 hours to start backing our clients up. The price is also very good value and accessible, meaning that both of the backup products are very affordable add-ons.

I do not own Dropsuite shares but am very keen to learn more and consider buying some having had first hand experience with the product. 

They need to work on their brand awareness though. I asked about recommended cloud backup solutions in two places that Dropsuite should have been mentioned.