I saw the program and found it quite informative.
At one level, the small number of case studies highlighted are exactly what you might expect to see where you have the big buyer - small seller power imbalance at play, with weak or poorly supervised/enforced regulations. Who knows how representative or not they are.
Looking at it from the SMB perspective, who would ever make a large investment predicated off a contract to a singlelarge buyer? The facts is that probably thousands or tens of thousands of Australian SMBs have to do this every day. Business is tough, and Australia has a lot of oligopolies.
I was interested to learn about the development covenants or lease covenants at the retail parks. These really do seem to be a barrier to competition, and I think it would be a good thing if these were made illegal. Even though I expect there are are some valid counter-arguments, I think that large players with market power should perhaps not benefit from these in the interests of promoting competition.
It is disappointing that the CEO's didn't front the Senate. That is disrespectful. Afterall, stakeholder management is a key CEO role, and there is no higher Government Staheholder than a Senate Enquiry. I can understand why they wouldn't front the ABC. Clearly, as the program stated or implied, their strategy is to avoid having their CEOs become "public villan" personalities (like Banducci and Joyce etc.). It is probably the right call, even if I'd personally like to see senior people be accountable. (I was never a fan of Joyce, but he always seemed to front up to the press. So, I'll give him that.)
Given the high marketshare in tools & hardware, Bunnings probably deserves greater attention from the ACC. Afterall, there's been a pretty strong focus on supermarkets, and Bunnings seems to have gotten off quite lightly.
So, on balance, while it is easy to criticise the Four Corners program and "gotcha" journalism approach, I actually think the program serves a purpose here, and if the ACCC is asleep at the wheel (I am not saying they are) then its good to know that others are watching.
I do enjoy my outings to Bunnings, and will continue to do so. But I hope they do the right thing. And I want our public institutions to keep them honest and to promote competition.