Forum Topics REA REA Industry/competitors

Pinned straw:

Added a month ago

Not sure how successful this would be but guess they're big enough


Ray White’s secret plan to sell more homes off-market

One of Australia’s biggest real estate groups has been secretly experimenting with putting more properties up for sale off-market for almost a week, before listing them on the major property portals such as Domain and realestate.com.au.

Ray White, an agency group representing almost 15 per cent of properties sold in Australia and New Zealand, has been trialling a new tech product to list upcoming homes for sale on its own websites in several affluent Sydney suburbs for five days before they are listed on the portals.

The move demonstrates how agents are exploring ways to reduce their reliance on the property listings giants, which have a combined market capitalisation of $33 billion and have hiked prices to list by as much as 5000 per cent in the past 15 years. It cost $75 to put a home on realestate.com.au back in 2009 – it’s now as much as $6000, depending on the suburb.

Selling properties off-market can save vendors thousands of dollars, but comes with the risk of missing interested buyers who might have bid the price higher. Typically, vendors may choose to try to sell off-market to save money, allowing agents to send properties to their own database of potential buyers and buyer’s agents.

“It’s a long-standing agency practice to market directly to buyer databases with previews, new listing alerts or buyer matches ahead of portal campaigns,” Ray White managing director Dan White said.

Now, Ray White is developing its own tech to market properties. It spent $3 million to buy a 50 per cent interest in proptech platform NurtureCloud in 2020, which it uses to target an evolving list of potential buyers.


“We are developing a new platform to enable agents to alert buyers of new listings coming to market soon,” White said. Known as Uplist, it lets agents upload details and basic photos of new listings up to a week before they’re ready to go live. The group is trialling the product on Sydney’s upper north shore.


Ray White managing director Dan White. The group is trialling tech which makes it easier for agents to market new properties to their buyer lists before advertising them on the big property listings portals.  Peter Wallis

Ray White’s move risks pushing even more properties off the major platforms. Last month, private subscription platform Quiet List released an analysis of Sydney real estate sales in 2024, revealing that one in five sold off-market.

Competition between the property portals for listings is intense. REA’s realestate.com.au is by far the biggest platform, a dominance that has drawn regulator interest for its pricing practices.

REA now faces a powerful new competitor after US property conglomerate CoStar Group bought second-placed Domain for around $3 billion earlier this year. CoStar Group chief executive Andy Florance has pointed to new 3D internal mapping technology and faster website load times as ways to improve Domain’s audience in Australia.


But while the portals compete on price and introduce new products, agents themselves are increasingly trying not to be entirely reliant on platforms that can increase subscription fees by 110 per cent in a single year.

“Technology is such that it’s getting easier for agents to get traction outside of the portals than it used to be,” Real Estate Institute of Australia chief executive Leanne Pilkington said. “Advertising is so expensive, agents are always testing to see how they can save their clients money and still get a great result.”

Jarrahman
Added a month ago

@Mujo

I don't take too much out of this. RE Agents always have a list of buyers who they can take to properties off market. They don't need a new platform to allow that to happen.

RW are using it as a marketing tool and getting eyes on their brand, but at the end of the day, RE Agents are some of the veiniest, slimiest, self indulgent group of people you will ever meet and they will take any additional exposure that they don't have to pay for out of their own pocket and have it all covered by the vendor.

It sounds good, but won't go far other than a headline in terms of adding value to a client.

The cost of REA where I work is 2300 per listing, so it doesn't really have much of an impact on a $5m property...

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Mujo
Added a month ago

I agree.

i was actually quite surprised at RWs market share to be honest.

Im just seeing the backlash against Hemnet in Sweden but REA seems to get away with it, maybe because of australia’s property obsession. Hemnet is a proper monopoly really and their take take is a lot lower.

Devils advocate would be that there are a lot of apartments and units where $5k could make a sizeable impact especially as REA is really just pulling the price lever for growth now.

Anyway just a risk.

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Clio
Added a month ago

I sold out of REA a few weeks ago. Nothing to do with the Ray White move - more a case of weakening SP combined with a three-strikes situation.

I was sitting on a 70%+ gain, but the SP had gone nowhere - or if anything slowly trending down - since the start of the year. Then came the FY25 results, and all looked good. Sooo good it was almost an orange flag in itself. And that so-excellent result was in part explained by the second of the strikes. AND the SP kept trending down.

For me, the strikes were:

1) CoStar coming in -> there’s going to be stiff competition from a player as ruthless as REA itself

2) the ACCC ongoing investigation - of course, agents had complained, and I initially blew that off, but a 78% average increase in listing fees over 4 years? And it’s significantly more in affluent suburbs?

3) the rise of buyer’s agents who are predominantly dealing in properties pre-listing. I heard the Equity Mates guys touch on this - and both of them have recently bought and both used buyers agents. And most of their friends are doing the same. So I rang my daughter (late thirties) and asked her what she was seeing with her very large network - and yes, Mum, everyone uses buyer’s agents now. Then a few days later I heard the Cotality head of research mention that - in the spring selling season - listings were down.

So yes, @Mujo , REA is pulling the price lever as hard as it can (hence the nice FY25 result) BUT in doing so, they seem, to me, to be committing the cardinal sin of a customer-facing business. Don’t screw your customers. Especially not when there is, in fact, a way around using your product.

I figured I didn’t need to hang around and see where this ended, so I booked my 74% gain and got out.

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Jarrahman
Added a month ago

For what it’s worth I work as a re agent

1) doesn’t concern me at all. Hopefully co-star can do a bit better and give a genuine alternate option


2) 10 years ago the fee for the ‘Premium’ for us was $588 and that was it. Now we pay $2299 plus additional subscriptions plus extra add ons per listing. Now everyone uses that product, the only way to differentiate yourself is to use their super premium product called’Luxe’ which in circa 4,000. essentially just a bigger ad.


3) I have noticed a significant increase in buyers agents, but personally don’t think they add much value. They don’t get any greater access to properties than the rest, and charge like wounded bulls (yes, I can hear the eyes rolling from here!!!).


The interesting story with REA is what they can do internationally and whether that can gain traction or not. IMO they have completely saturated the local Aussie market and the only growth is to inject themselves more into the agent space and try take some comms, or just continue to ratchet up their prices

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