Thanks for the thoughts @Solvetheriddle @Magneto and @Mujo
The pod discussed the mechanisms of how such a thing might come to pass. I should clarify that the conclusion was not that this was going to happen, just that it was a possibility. There were a lot of "ifs and buts", and some serious improvements in user operability required, but there could be pathway to this becoming real.
To try and answer the points raised.
AI crawlers would not need access to AMZN's platform. Brands are already re-designing their websites to improve search results of LLM's much like the SEO techniques of yesteryear to improve Google ranking. The LLM search for a product would thus take you directly to the products' website, bypassing AMZN.
As such, the company would directly fulfil the order. Currently, no one researches or searches for a vacuum cleaner by directly visiting the Dyson website, but if we use LLMs to research reviews or particular specifications we are interested, in the next step would be either links to the product or a follow up question by the LLM to take you to the store. Or indeed the cheapest place to buy that vacuum cleaner; be that the Dyson online store, Goodguys, Appliances direct etc. It could even be Amazon. The crucial difference is that the default search is no longer hopping onto AMZN and searching on their platform.
As to how LLMs make money, I have no greater insight than any of the other people who are wondering about this, and this was one of the counter-arguments discussed that resonated most with me. The response was that they would either have evolved into something useful enough that we are happy to pay for, or that they take a cut of the sale. The latter seems more plausible and would introduce a pathway to significant revenue growth for the makers of LLMs. There is already a working version of this in fashion retail: https://daydream.ing/ - they charge 20% of sale price as commission. Here's a Forbes article on the subject
But agree, many twists and turns to come.