Forum Topics Tech Talent - the state of the market
mikebrisy
2 years ago

Interesting AFR article. A positive for labour inflation in ASX-leading tech firms. Unsurprising.


‘Pendulum has swung’: tech CEOs say talent squeeze has eased

Yolanda Redrup

Reporter

Oct 9, 2022 – 2.14pm


The tech market correction is finally filtering through to the talent market, as the country’s largest listed tech companies say it is easier to find and retain staff now than three months ago.

According to a survey of seven CEOs of the country’s largest listed tech companies by The Australian Financial Review, the shift has been driven by widespread layoffs and hiring freezes among start-ups, and even multinational tech companies, with employees increasingly more attracted to profitable companies perceived as stable.

Richard White says WiseTech’s stability and profitability has helped it attract talent in what was a difficult market. Janie Barrett

The CEOs also tipped further easing of talent market conditions in 2023.

Talent is not only becoming easier to find and hold on to, but wage growth is coming back in line with historical standards, the CEOs say, after a year of eye-watering salary bumps to attract and retain staff in a tight market.

Speaking to The Australian Financial Review, WiseTech CEO Richard White said there had long been a war for talent, but it hit a new height in 2021 when COVID-19 lockdowns ended, but borders remained closed. Since mid-year, he said the market had noticeably shifted.

“There was a very noticeable increase in our inbound job applications leading up to our full-year results in August, which were very strong, and [there’s been] another step up since then. We believe the job market has turned, and high value tech talent is reassessing the risk of being in a start-up or a cash burn business,” he said.

“[There has been] a wave of layoffs with notable start-ups closing, high cash-burn businesses failing to achieve funding rounds, and many IPOs suspended or abandoned. As additional funding has been pulled, investors have demanded their investments conserve cash and show a clear and timely path to profit.


Trajectory of wages


“Our rate of hiring has increased over the last six months with a 20 per cent net increase in additions in January-June 2022, compared to the six months prior, and this has accelerated further in the last two months to a much higher run rate.”

The CEOs of Nearmap, Pro Medicus, TechnologyOne, Hansen Technologies, Praemium and Whispir were also interviewed. Xero and Altium declined to participate.

Of the seven CEOs surveyed, all expected talent market conditions to improve in 2023, and all but one had noticed an easing in the last three to six months.

The CEOs were, however, split on the trajectory of wages, with several saying they would still need to keep pace with inflation at least.

Like Mr White, Hansen Technologies CEO Andrew Hansen said the “pendulum has swung” in the last few months.

“There is a clear reduction in churn rates as talent look to a more stable environment during times of uncertainty,” Mr Hansen said.

“We are definitely seeing a return to a more normal IT world where availability and wages are falling back in line with the longer term averages.

“With the tech correction and a focus on stable, cash-generative IT companies, at Hansen we’re seeing attrition reduce significantly and inbound interest rising, as talent are looking for security during this time of uncertainty.”

Highlighting the depth of the talent shortage earlier this year, in February there were reports of employers needing to offer software engineers and developers pay rises of $30,000 to $100,000 to retain them.

Wage inflation was tipped by analysts to negatively affect the bottom line of tech companies, resulting in a possible slowdown in product development or smaller sales and marketing teams.

The average salary of software developers who specialised in Salesforce or Microsoft Dynamics was up 51 per cent, according to recruitment firm Talent. Even for senior developers skilled in common software programming language Java, salaries had leapt 47 per cent to an average of $205,000.

“Wages pressure and recruitment problems from 12 months ago were driven by a tight talent market due to border closures and easing of lockdowns,” Mr White said.

“This pressure was an unnatural and short-lived effect ... Whilst wages for talented staff have increased, the increases are much more sensible now that the economics are different and borders are open.”

CEOs interviewed said software engineers and developers were still tough to find, as were people experienced in artificial intelligence and machine learning, cyber security and systems architects.

Pro Medicus CEO Sam Hupert said despite it being a “touch easier” to hire people, there were still no easy-to-fill roles.

Whispir CEO Jeromy Wells said the company had this year increased salaries for hard-to-fill positions by an average of 13 per cent, while across the company wage costs were up an average of 3 per cent, including the compulsory superannuation increase.

“We have needed to increase budgets for some open roles and in some instances reduce the number of planned hires to stay within departmental budget envelopes so that the overall spend remains within budget,” he said.

Mr Wells said the communications tech company expected to grow its workforce by 12 per cent in 2023, equating to 30 new hires, but the company was also focused on retaining existing staff.

“We are starting to see some levelling out in recent months in part due to a change in mood resulting from major tech players shedding staff, rising interest rates and inflation concerns,” he said.

“At the same time the number of open roles we are recruiting for has reduced as we get to a comfortable, steady state in terms of our global headcount.

“With effective government policies that put more emphasis on bringing skilled migrant workers into Australia, we would hope to see additional capacity become available and wage inflation slowing.”

At Praemium, wage costs have ballooned by 5 per cent. CEO Anthony Wamsteker was the only leader to say hiring conditions had worsened compared to six months ago, but he was still optimistic about 2023.

“Applicant numbers continue to decline and are currently at the lowest they have been in 12 months,” he said.

“With the borders now open and many planning a return or relocation to Australia, we expect some easing of staff shortages over the next year or so. We will, however, continue to invest in graduates given the value they create within our business.”

More tech workers have now been laid off globally in the last six months than in the early months of the COVID-19 pandemic, according to data collated by layoffs.fyi. Locally, companies such as Eucalyptus, Linktree, Mr Yum, Brighte and 5B Solar have all made redundancies, while others like Yabonza and Send have collapsed.

Aerial imaging software company Nearmap, which is subject to a takeover bid by US private equity fund Thoma Bravo, has 20 roles open and CEO Rob Newman plans to recruit another 50 people in 2023 – something he expects to be able to do more easily next year.

“I would expect a continued easing for the availability of talent as the impact of broader economy impacts the tech sector,” he said. “[But] wages will need to track inflation.”

WiseTech also expects to boost its headcount in 2023 by 20 per cent to 30 per cent, mainly in Sydney.

TechnolgyOne has 100 open roles, and plans to promote 10 per cent of its workforce in the next year.

“All tech companies are chasing experienced system architects and developers. This is the space most competition exists, with experienced developers commanding up to a 10 per cent new hire premium,” TechnologyOne CEO Ed Chung said.

“Just as the mindset of companies has changed, so too has that of employees. With increases to cost of living, rates rises and rising inflation, more people are keen to settle down and have a stable job. Wage remains a large part of the equation, but job stability is key and is leading to less movement.”

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edgescape
2 years ago

Would like to add that the requirement for IT certification is getting stricter too.

One client I'm working with won't give engineers or technical staff access to their Splunk account unless we are Splunk Certified (throwing my arms in the air in disbelief).

This on top of my part time university study in finance.

Again, is being Splunk certified useful after you retire? Probably not...

But is learning about investing, finding arbitrage/abnormal returns and saving useful after you retire? Probably more so.

In economics they talk about reservation options. Don't know about others here, but IT is slowly becoming a reservation option over Finance for me with organisations placing too much emphasis on certification rather than innovation.

10

Hands
2 years ago

There's also the reverse where large corporates are offering employment to graduates and near graduates (ie cheaper, less experienced candidates), locking them in early and training as they go.

For example, Pricewaterhouse Coopers is offering high school graduates (Year 12's) IT internships working 4-days per week and attending TAFE 1-day per week. The course of study would be Certificate IV Information Technology.

Gone are the days when PWC only wants the high ATAR, bachelor degree students. They are now selecting them 3 to 4 years earlier, giving candidates a rotation program to experience different parts of their IT departments whilst studying a practical TAFE qualification that gives them practical knowledge to apply in their daily job (eg networking, data security).

Other examples include gaming and animation companies offering early summer internships (around the Year 12 level) and training through their own developed courses.

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edgescape
2 years ago

@Hands Usually IT and Technology degrees and courses are lower on the ranking scale as they are for the more menial tasks like sysadmin roles.

Perhaps the exception are probably Software and Computer Engineering Degrees where there's more design work involved and usually scholarships are on offer as well.

I would like to make the point that the trade-off of working in the tech sector is you need to keep up with certification. Tech certifications expire after about 2 years and you need to constantly retake certification exams to prevent it from lapsing. And, unlike non-tech licenses/certifications etc.. usually once someone decides they had enough of the tech sector, the AWS/Microsoft/Oracle Cloud certifications become useless.

They can throw as many incentives as they want, but the undisputed fact is I still think the strict requirements in the tech sector is becoming more of a hindrance than anything else.

Maybe one thought could be offering instant cash refunds by the Govt on IT certification fees?

Anyway one former work colleague who worked as an Oracle sysadmin left his job couple of weeks ago to start a food business with a friend.

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Seasoning
2 years ago

It depends, I’ve worked my whole career in tech, and only some types of businesses care about certification. Maybe some government job might, someone like CBA or Telstra might.

Most of the well known tech names in Australia won’t really care about certification, unless its a role like Devops engineer (even then its a stretch - I’d take demonstrated knowledge any day). Hiring over the last 12 months has been interesting

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Hands
2 years ago

Call me cynical but I think the certifications are there for the proprietary companies to earn extra $$. And I think that goes across all fields of software eg MYOB accounting.

Regular certifications exist in Chartered Accounting, Health practice and Food businesses - however I think these are explained from a compliance perspective.

The software application certifications I feel are established more as 'barrier to entry' and lock-in career paths for IT professionals. It creates a higher market price for certified persons through limited supply, therefore perpetuating the marketing. So, yes I agree with you that stricter certification requirements are limiting the hiring pool, but by design.

I'm suggesting that upskilling these days is not about attending courses but extending experience. Get yourself on a marketing team who has to navigate click statistics and spending patterns from multiple platforms, and you would soon work out how to use some of the data analytics tools. My theory is that people are shifting jobs more regularly to look for more opportunity (not just in the dollar sense). The IT world has changed so quickly that it almost becomes risky to be an "expert" in just one application (eg few see the need for Microsoft Certification any more when once it was must have.)

And for those looking to enter IT field right now, I think it is a case of speed to market. There's no point spending 3-4yrs studying to get in to the IT industry if companies are desperate and are hiring just about anyone that has some aptitude navigating software (eg high school grads with basic programming skills). Yes, there will come a point where a bit of background theory would be extremely useful and even necessary, but most of that is available through a google search. The theory never changes. It's the application that does, and most likely your employer will subsidise your study fees for that next application if you show some talent.

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edgescape
2 years ago

I'd really like to get a list of those companies that are indifferent when it comes to hiring someone with certifications. But I think some government sectors are more picky when it comes to whether you have certification.

But I agree with some of the points. Certification shouldn't be used as a benchmark over work experience. And I notice many technical roles ask lots of practical question such as what linux commands would you use to find something in a log file or when CPU or memory is hot.

My colleague apparently passed his OCI (Oracle cloud infrastructure) operations certification which I'm still yet to do (I'm only a OCI certified associate because I'm still juggling with my university studies). Yet I have a better practical understanding of the infrastructure concepts such as OCI load balancers work including renewing certificates as I've done it so many times now. And recently I started writing a linux script to patch an Oracle DBCS instance (as opposed to doing it through the browser to save a few minutes doing point and click). However, the automation skills is really what people are looking for, but understanding the risk of automating something is equally important.

Anyway it seems there are more IT people around in the market. Our consultancy practice is starting to get picky again and rejected a few applicants. Looks like the IT skills shortage is becoming a thing of the past.

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Seasoning
2 years ago

Seen a lot more layoffs happening as a pattern, so maybe the supply flooding the market is helping with that.

In the US we’ve seen microsoft, amazon, meta, shopify, netflix etc ( and now twitter with elon coming in) all announce layoffs.

I can list a couple of bigger names who wont care if you are certified or not: Canva and Atlassian. You’ll notice it is not a feature of their job ads. Thats not to say certification wont help you, but it isnt a requirement


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edgescape
2 years ago

You are correct that some job ads don't specify certification. It sort of depends on the job requirements.

More technical/programming roles don't really ask for much certification but it helps.

What hasn't been mentioned in most news articles and over in this thread is passing the technical interview.

These vary in levels of difficulty. I find the big sofrtware companies are the hardest as they like you to solve problems in real time..

Atlassian - Screening questions on Java/Mysql/Oracle and then you go through multiple interviews apparently from what I heard.

Google - Had to write some scripts to solve a particular problem in real time on a google doc.

Oracle/Netsuite - Same as google and they had a "tricky" semantic type question

Elasticsearch - Another deep technical interview but no coding.

Instaclustr - Basic technical phone interview as they are based in Canberra. Then had a take home test which involved SQL/programming questions and had to identify some problems with an AWS compute instance.

Okta - Write a script to that does something to a file. How to solve performance issues. Some technical questions that involve MySQL specifics which was a bit of weakness for me as I mainly did Oracle. Note I was invited by a former Oracle colleague for this role

Deloitte - Not much technical but preferred you passed the OCI certification. Saves them time. They are big emphasis on communication, ideas and soft skills than technical.

I probably divulged a bit too much in this post. But I know lots of people here want to see first hand experience so decided to share. Although I'm an Oracle Sysadmin than a programmer and probably wasted my time going for different technical roles but I wanted to "test the boundaries".

Hopefully you also understand from this post why I'm a bit negative when it comes to tech companies now.

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Seasoning
2 years ago

The company I work for does a take-home for most types of software engineer, a technical interview with a live-coding components and a behavioural interview. The tech interview questions are designed to be pretty easy. I feel for anyone having to do the live coding part, while the problem they have to solve is pretty easy I feel like it must be pretty nerve wracking to do it in an interview setting.

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