Pinned straw:
@mikebrisy I reached out to the company to ask about total ARPU, as you point out I also found it surprising they were able to drive a rise there given the Federal government figure fell given usual seasonality. The answer was they are now driving increased ARPU through NSW state government. Essentially upgrading NSW government departments to additional features and security measures developed for Federal government. Running some basic calculations I estimate non-Fed gov ARPU increased from $16.75 to $18.78 from 4Q23 to 1Q24. Quite a significant rise and provides another leg to transactional/ARR growth that I previously hadn't really factored in.
Other than that I thought the working capital squeeze was much larger than I anticipated. Director loan is a great outcome given the situation, but it's a situation I didn't think they would be in.