@Vandelay Interesting thoughts and questions, and ones I have spent quite some time thinking about this year - and will no doubt continue to think about in future.
My thinking on this is that software and "internet" companies that codify and internalise business processes have a relatively strong moat. This is because they require well-tuned human and system process and data interfaces with the "users", where there uses can span a value chain. The human interfaces require training and behavioural adaptation in order to be effective, and it is the behavioural adaptations that are hugely important. Equally, there must be a level of trust by staekholders in the process and the tech. that a given set of inputs will lead to predictable outputs, with clarity on what is "prescribed" or certain.
Through their integration into mission critical processes, most software and many "internet" entities gain access to and control of a huge dataset beyond pure data and into value-adding information into the wider business evironment that can be leveraged. So the question for me is which firms position themselves to exploit this opportunity and deepen their moat around it?
So I therefore expect that software and "internet" firms will not necessarily become poor investments. On the contrary, those that make appropriate investments in ML and AI exploitation will deepen their moats and become even better investments.
So, I value highly software and internet companies that maintain a high level of spending on R&D as a % of revenue, and where they provide practical examples of how some of that spend is going into exploiting the huge datasets they hold.
This is why I maintain a high conviction on firms like $ALU, $TNE and $WTC, and its why I am giving firms like $VHT and $M7T a go.
However, from a portfolio management perspective, I also want to hold firms that deal with physical stuff. Hence I hold firms like $RMD, $FPH, $CSL as well as $LOV, $NCK and $SGI.
Your questions are great questions because that help us evaluate systemic risks in our portoflios.