Just caught a recent talk by Rory Sutherland that is worth sharing. 30 minutes on why slower is often better.

https://youtu.be/Bc9jFbxrkMk?si=vlOE_lVpwz-lWPFq

At one point he touches on Baumol's cost disease, which I hadn't come across before. A phenomenon that explains why the cost of services continues to rise even as productivity improves rapidly in the manufacturing sector. (because productivity gains in services are inherently slower due to their reliance on human labor).