In the most recent Wrkr call I found a piece of info regarding competition in the superannuation payments space. There's only three major players including Wrkr. But I'm probably more interested in pricing elasticity, profitability and reasons for expansion to Hong Kong which I was planning to ask if we get a meeting here.
Obviously from an average of 3c it's been good and that opens up the questions on valuation, moat and whether i should lighten up here.
- Held
Transcript follows...
Karen Gilmour
I think the one other thing to mention there as well is the limit that the banks are currently putting on the amount of the same time payments, which is currently $25,000. And a lot of people's superannuation payments are -- a lot of employers are higher than that. So we are really working closely with our bank and working through kind of the limitations that, that poses for employers at the moment. Yes.
Trent Lund
And Ian, working backwards, so who should bear the responsibility of the onboarding?
The reality is it's a tripartite, which is what makes it lengthy. But Wrkr take a very much hands-on approach because we're the recipient of the data, we're the recipient of the processes and that talks to our longer-term cost to serve and quality. So we are -- if you like, we take a more active role in implementation than what is perhaps necessary or what we're funded for, but it's -- we just know it's necessary for our long-term growth.
Nick. Could you give a competitive landscape description?
Yes, Nick. So competitors now, Westpac is still present across a bunch of funds. But obviously, REST has come from -- sorry, AustralianSuper has come from there. So that really does do some damage to their total numbers. Obviously, it would be interesting to see what their strategy is in light of a host and Cbus if they were to move.
Superchoice is definitely the other larger competitor. So it goes Westpac, Superchoice and then us for now. That's starting to shift. A bit of a difference in model and a difference in Westpac lowest price and least amount of features. Superchoice, comprehensive service, no onboarding, but highest price. We sit in the middle with increased features for the same dollar value and close to Westpac on transaction and price. So we're in a fairly unique position. I try to describe this as ALDI, where best value for money in the slot. Hopefully, that helps. Outside of that, it's a pretty small network of players.