@mikebrisy , many thanks again for your insights. Having subsequently listened and digested the e2Open call, have now formed the following view on the deal:
SUMMARY
- The creation of this enhanced global supply chain and logistics multi-side marketplace is looking to be absolutely transformational for WTC - it accelerates and deepens WTC's capability to create a huge multi-sided market place across supply chain and logistics which connects all participants across the entire flow of goods. This is simply huge as it enables WTC to go from vision/concept to execution very quickly and imminently.
- Given Richard’s comments on the size of each of the e2O acquired components, the approach WTC has and will take to digest the components, WTC’s deep experience and expertise in integration, am significantly more comfortable that WTC will effectively digest and integrate e2O, as they apply their experience and expertise from previous acquisitions.
- My previous concerns around inherent e2O complexity should be restricted to the customer-end, 1 or 2 levels of detail away from the platform/module integration that WTC is likely to focus on, and the space that WTC would not likely play in - so, there is probably little, if any impact, on the overall integration risk profile.
The possibilities from hereon are seriously exciting and there is a lot to look forward to in the coming 1-3 years as the integration and benefits from it unfold, bit by bit!
WHAT HAS CHANGED IN HOW I THINK OF WTC
The key piece that you said all along, but which I did not internalise at all, is the WTC vision to “Be the operating system for logistics and trade”. I previously thought of this as being primarily freight-forwarding/CargoWise centric. The following comments in the call changed my view:
Half of the world’s international trade passes through logistics service providers like freight forwarders, while the other half is from importers and exporters dealing directly with major shipping lines.
- WTC has dominance in the 50% of world trade that passes through freight forwarders via CargoWise
- E2O now immediately opens up the other 50% which WTC has clear capability gaps in as its ecosystem includes (1) Major ocean carriers (2) Direct exporters (3) Direct importers (4) Shippers - instant access to a hell of a lot of connected network points ..
Accelerate and deepens WTC’s plans to create a multi-sided marketplace, connecting asset-based carriers, logistic providers, importers, exporters, shippers and many other supply chain and logistics participants
The “multi-sided marketplace” was my aha moment - the e2O deal allows WTC to very rapidly evolve from being a freight forwarding/CargoWise-centric product to a multi-side, many-to-many, marketplace where ALL supply chain and logistic providers already exist and transact via a combined and enhanced WTC & e2O marketplace - that is a very different way of thinking of WTC and is absolutely huge.
Then all of the acquired e2O ecosystem makes total sense - new software capability, the connected enterprises, the ecosystems, the volume of trade.

The opportunity is then (in RW's words):
- By bringing in e2O’s capabilities into the Cargowise ecosystem, WTC connects all supply chain participants including exporters, importers and domestic shippers, ocean, air, rail and road carriers, terminal operators, warehousing, customs, border agencies and trade regulators as well banks and trade financiers.
- Removing barriers to efficiency and connecting the entire marketplace allowing all players to access the benefits of a simplified and unified process
- Opportunity to address any inefficiencies within an $11tn marketplace involving global, local and regional partners is significant
- E2O accelerates WTC’s capability by at least a decade
- Fundamental of this deal - overlap is incredibly small, complementary nature gives the WTC the ability to cover space that WTC has no access to or presence in - I am now almost unconcerned with the extent of, or the lack of, overlap with e2O - the team will work through these as part of the standard WTC integration process and work out how best to address the combined capabilities.
CONFIDENCE THAT WTC CAN PULL OFF THE INTEGRATION
I walked away from the call with significantly more confidence in WTC’s ability to pull this off based on the following comments by RW and Mark:
- “Every software company that WTC has bought is complex - this is not more or less complex, e2O happens to be broken up into a series of products which makes it comparatively very simple to consume vs one big business where everything is deeply integrated which is harder to absorb. Each of the e2O acquired components are about the size of Blume Global and Envase - learnt from these acquisitions and have improved internal processes”
- “No burning platforms - nothing is particularly broken”
Applying my own experience in systems integrations, the key is always to break the complexity of the whole into clearly defined, bite-sized chunks, then deal with each bite-sized chunk. Richards comments on the size of the components being around Blue Global/Envase likely means that e2O is much more modular than say a highly integrated SAP ERP where there is hardcore German-precision tight integration across the entire product suite. This significantly de-risks technical integration complexity as WTC has clear demonstrated capability to properly digest and integrate acquisitions.
WHY e2O INHERENT COMPLEXITY IS NO LONGER A CONCERN
My other prior concern on e2O, which, from a customer’s perspective, can be really challenging to wire it up and get it going.
Coupled with the “marketplace” concept, it now seems clearer that the CargoWise-e2O integration would occur at a much higher level platform/module level. Meaning, the integration is essentially between the WTC platform/CargoWise and e2O, module by module, to form the enhanced “marketplace”. Then each e2O (and Cargowise) customer connects into that enhanced marketplace.
Which then means that whatever customer-centric complexity in wiring up e2O to suit its own environment is likely to be completely transparent to the CargoWise-e2O integration process. Any customer-end e2O complexity thus should not come into play into the integration at all - all they should be caring about is that a company hooks its e2O up to the enhanced marketplace and off they go.