For those who were surprised by the magnitude of both Cochlear's guidance downgrade today (Wednesday 20th April 2026) and the dive in the COH SP down $68.36 or -40.71% to close at $99.58/share, spare a thought for the unfortunate bagholders who have been stuck holding CTD shares. Their Corporate-Travel-Management---Update-on-Financial-Statements.pdf announcement today was not unexpected but the extent of the UK revenue that they have to back out from prior financial years is staggering and continues to grow. It might not get any worse, but even at today's disclosed levels, it's very, very bad. Much worse than we knew of when they were suspended from trading back in August last year. The fact that they remain suspended meant their share price couldn't and didn't fall TODAY, but if and when they resume trading (one day), it will NOT be at anwhere near their last traded price - of $16.05/share.
I don't hold them, but there is a morbid fascination about a company who survives a major short seller attack and then years later it turns out that the bulk of the accusations made by that short seller years ago have proven to be accurate.
Here's some of my notes on that 7 page announcement today:

I have highlighted in red there the headline numbers and reasons. That's not even A$s, that's 118 million British Pounds.
Keep that figure in mind, because CTM have a lot less cash than that, as they disclose later in this announcement, and they are therefore trying to negotiate a settlement with their main "customer" - being the UK Government (specifically the UK Home Office), along with associated bodies like the Greater London Authority - and CTM (ASX: CTD) want to pay this "customer" back over a period of years, as you will see, because that's the only way they can pay them back without becoming insolvent, unless of course they were able to raise fresh capital to cover the hundreds of millions of dollars worth of refunds and repayments. As shown directly below.

Note that CTM were aware of the issue as early as 2022, or at least a fair chunk of it, being almost half of it, i.e. 54.6 million English pounds worth of it (red rectangle above) and they're throwing their former UK CEO under the London bus (orange rectangle above and below), which is convenient, since they have fired him so he can get blamed for everything apparently, except of course for the amazing lack of oversight by the group and the Board.

So now they are suggesting that the former UK CEO may have committed what looks like fraud, as highlighted in the two red rectangles above.

The two paragraphs highlighted in red above are the most damning, IMO, because they detail the extent of the issues as well as that the problem was not confined to the UK Government (the "customer" referred to numerous times today in the announcement) - and that there are investigations being undertaken by "authorities" that CTM intends to co-operate with. That's more than one authority, plural, and I imagine in more than one country as well, with the UK and Australia (ASIC and the ASX) being two countries in which there will already be official investigations being undertaken at this point.
That "Termination" line above, highlighted in orange, and a number of other paragraphs highlighted in orange below are examples of attempts at positive spin by the Board and current management of CTM. They have to do it, but it's laughable to expect people to accept that this was all the work of one rogue manager in the UK and that the Australian head office (for the group) and the company's Board couldn't possibly have known about it. They readily admit in this same document that they all knew about a fair bit of this UK overcharging back in 2022, yet it seemed they promoted that person from UK COO to UK CEO (Chief Operating Officer to Chief Executive Officer), as disclosed on page 2 above (highlighted in orange by me) .

The text highlighted in red above is a warning of a significant writedown of intangibles (goodwill) to come - in addition to the real-money losses already discussed.
Note their current cash and available funding position immediately below - and compare that with their disclosed liabilities so far.


I've highlighted further attempts at positive spin in orange on the pages above.
Source: Corporate-Travel-Management---Update-on-Financial-Statements.pdf [22-Apr-2026]
Little wonder that Jamie Pherous was encouraged to "retire" in early Feb:

Source: Retirement-of-Founder-and-Appointment-of-Acting-Group-CEO.pdf [02-Feb-2026]
We knew it was going to get worse, but this is probably a bigger iceberg than what most people expected back in August.
And it's not over yet.