Quick note on real world user experience:
I signed up for an account and had some trouble transferring funds to the account. I attempted a transfer 3 times simultaneously through bBay and as a direct deposit, which all bounced.
I found that while using the app, the customer support contact details were difficult to find. There appears to be an easily identifyable headset button at the top right of the app which would indicate a helpdesk support team. That button directed me to a troubleshooting page of which I had to search for a contact email address.
After 3 back and forth emails, with at least a week between each email the issue was rectified.
My user experience has not been great so far, I will not be moving away from CommSec.
Selfwealth has now launched free live pricing to all accounts, as per their blog post
As a long term Selfwealth user I feel like this comes at a time that is too late...Honestly once Stake opens up their $3 Chess sponsored trading I am tempted to switch - there just doesn't seem to be any benefit to sticking with Selfwealth any longer.
Thoughts?
Instant transfers to SelfWealth now Working
Just an FYI for those SelfWealth users - they have finally!!! enabled instant transfers (via NPP) - I tried a test transfer and I got the push notification of the deposit from SelfWealth within 30 secs :)
Very high trading volumes over the past week, with about 2% of float traded yesterday, along with a +20% surge in valuation. A few developments:
1) Comsec wholesale sold for $85 M. This is he equivalent to Selfwealth's Advisor Platform. Perhaps this has provided a sign post to the advisor platform's medium term value?
2) Recent insider buying.
Worth watching if there is a change in substantial holding notice in the coming days.