I felt somewhat unclean today as I used PayPal’s pay-in-4 for an online purchase. I had reached my $2000 AfterPay limit so was going to use PayPal anyway, so thought it presented an opportunity to see how Pay-in-4 compared to AfterPay. Plus I do also hold shares in PayPal so I felt I was still supporting a company I invest in. I do like doing that!
The transaction was brilliantly simple, and seamless. I just had to check a box. And since this purchase was made at a time that was very close to the end-of-current-month debt reconciliation period for my credit card, I appreciated spreading the debt into future months and having about 100 days to pay it off.
PayPal (as is also the case with AfterPay) gave clear guidance on the value of future payments and when they will be automatically taken out of my credit card.
Paypal sent me an email when the first payment came out. My AfterPay experience is superior in this respect as they notify me BEFORE payments come out of my credit card, and this notification is more noticeable as I receive both an email and an SMS text message. Not a huge difference, just slightly better IMHO.
So that was all very positive, which may bode poorly for AfterPay. But I think AfterPay still has an important edge, as discussed below.
I did notice that the PayPal pay-in-4 process had EVERY BAD element that has ever been thrown up at AfterPay, and with one in particular that could see PayPal in hot water.
- no credit checks
- no limit as far as I could tell
- this really should be considered as offering a credit service
- made it easier to spend money, and hence create a debt
The ‘no limit’ one is what I think may get them in hot water.
AfterPay addresses concerns of debt creation, and in particular runaway debt, by limiting the total of all transactions to a max total outstanding debt of $2000. And users build up to that level by using the service with a greatly reduced max limit ($250) until they prove they can pay off their debts. This is the cost effective way AfterPay does credit checks, and it wears the cost of bad debt while users are building their trust level.
While PayPal, pay-in-4, does not seem to address total level of indebtedness at all, nor does it place limits on first-time usage, Hence I believe PayPal pay-in-4 provides a process that could make runaway debt a real possibility. It also may make it possible to exceed credit card limits, as I saw no checks made BEFORE money was taken from my credit card. And although this is a problem with PayPal in general, it seems to be exacerbated by their pay-in-4 offering as it makes it seem that you are paying less and could stress your credit card for the future 2 months placing users in credit card stress and subsequent runaway debt and high interest charges by the credit card provider.