Forum Topics LOV LOV Lovisa Exploitation

Pinned straw:

Added 2 months ago

Makes me feel gross knowing how much money I've made off of Lovisa and learning what young staff have gone through. Although I haven't been a shareholder for a while. It will be interesting what/if anything comes from the class action


https://www.brisbanetimes.com.au/national/these-women-are-fighting-a-retail-juggernaut-20250903-p5ms7t.html

PortfolioPlus
Added 2 months ago

It's difficult to defend this issue from a moral point of view even though Lovisa aren't the only ones guilty here - most of the retail sector have some dirty laundry which they don't want 'aired'.

And it would be a naive person who doesn't believe the solicitors for the class action aren't in the background whipping this matter up with the' best of the worst cases' in order to swell the book of affected past employees. The fact they have only grown the book from 500 (approx in Jan 2025) to circa 700 now says they have been lazy in their marketing efforts.

Lovisa will play the game - nothing to see here - engage top flight legal eagles - delay the issue for as long as possible - then make a settlement without admission of guilt on the steps of court. Kick the can way down the road as is possible. The company knows that news items disappear the minute it is moved off page one of the paper.

It's a pity long term management incentives aren't tied to such events which bring both disgrace & substantial reputational damage to the brand. Further, they should take heed of the tried and proven strategy of Peter Beattie, ex Premier of Qld, who won two elections by admitting he 'stuffed up'. Seems we Aussies will forgive, if admission appears genuine and compelling. Mind you, he didn't make an admission for the the 2018 Commonwealth Games f1asco, hence his new reputation as 'Teflon Pete'.

I sold my IRL shares today. A nice enough profit best kept in cash for the time being.



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Slew
Added 2 months ago

@occy Thanks for the link. I completely share your disgust—it sounds systemic and widespread. Unfortunately, this is behaviour I’ve observed in other retailers across Australia as well, although the article sounds as though Lovisa’s practices are some of the worst.

At Lovisa, the issue is compounded because staff are generally young women who are quickly promoted to managers, made to feel successful, and end up working much harder than they should for their position and in compromised conditions.  The small store footprint exasperates the staff ratio and conditions. In that situation, it’s hard/impossible to push back—the only real option they see is to quit.

It makes me question the ethics of investing in all companies. Where do you draw the line?

It’s something I always come back to and struggle with, especially with Lovisa. Poor working conditions have been raised before and brushed aside by management when questioned by investors. Two more issues also bother me: the environmental damage from cheap fashion and plastic, and the unknown quality of Lovisa’s supply chains.

So again, where do you draw the line?

  • Lynas does it’s dirty manufacturing overseas and strains water supplies when starting to operate in Australia. held
  • Big pharma charges OTT prices in the US. held

I could make an unethical argument against every company I own.

I’m a Lovisa shareholder but I am now considering they’ve crossed my line. I’ve held the stock for many years and well in the money, but from an ethical viewpoint have always felt uneasy about the investment, perhaps it is time to move on. I would hate my nieces to subjected to such conditions.

 

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Rick
Added 2 months ago

@occy @Slew I couldn’t access the Brisbane Times article, however I found the Lovisa story on ‘The Project’ shared on Facebook. Yes, I agree. From this story there appears to be some issues with the management and business culture that need to be addressed. There’s enough profit to ensure the employees enjoy at least industry standards and respect.

https://www.facebook.com/share/v/1BBzkWnLXC/?mibextid=wwXIfr

Held IRL

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mikebrisy
Added 2 months ago

It will be interesting to see how this one plays out. It is hard to tell from the story how systemic this really is, and we may never know the truth as I imagine management will eventually pay up to make the issue go away and keep further details out of the public domain, because of the potential for damage to the brand.

Given the number of parties to the action,however, this does look like a case of "no smoke without fire".

I agree with @Rick that $LOV is sufficiently profitable that it can afford to ensure all staff are treated with dignity and respect. My own daughter worked in retail in a few businesses from ages 14 to 20. She was lucky to have always had good employers with good standards and, importantly, good people in store management. However, some of the stories she has shared from her peer group experiences are quite disturbing, and so the experiences shared by the $LOV staff in the video are unsurprising to me, although if true, it is disappointing that they should occur in a leading retailer like $LOV which should have the standards and systems in place.

Here is the full text from January's response by the company when the class action first blew up.

30 January 2025

ASX Market Announcements Office ASX Limited

Acknowledgement of class action proceedings Lovisa Holdings Limited (Lovisa or Company) has been served with a representative class action proceeding that has been filed in the Federal Court of Australia by Adero Law in relation to allegations against Lovisa of underpayment of staff during the period from 23rd January 2019 to 23rd January 2025 and related claims. The Company takes its obligations under the Fair Work Act and the Lovisa Enterprise Agreements of 2014 and 2022 very seriously, including obligations to pay overtime, and has processes in place to monitor compliance with employment laws. Lovisa intends to defend the class action proceedings and will provide further updates to the market as and when appropriate.

ENDS

For further enquiries please contact: Victor Herrero Chris Lauder Chief Executive Officer Chief Financial Officer 03 7042 6440 03 7042 6440 

I am always disappointed when the response from companies is to first and foremost "defend" an action. There is no undertaking to investigate specific allegations, nor any commitment to make good any shortcomings. Yes, there amy be compliant policies and standards in place, and indeed these may be monitored. But anyone who has experience of a large operation knows that controls can and do fail. And if operational pressures and misaligned incentives are there, then they will. Somehow a company with the right leadership cutlure would, to my way of thinking, at least be open to this possibility in its response.

Disappointing.

Disc: Not currently held

21

UlladullaDave
Added 2 months ago

Given the number of parties to the action,however, this does look like a case of "no smoke without fire".

I think this is unfortunately the right take, Mike.

This post below is three years old and certainly speaks to a poor culture, to be polite...

42cbb9d8c39dfbcff3fde3a88acea4d3f425fd.png

https://www.reddit.com/r/melbourne/comments/12cbg6e/without_going_into_too_much_detail_whats_a/


There are quite a few threads on Reddit of ex-employees warning other young people not to work at Lovisa. While you always have to take this stuff with a grain of salt, there does indeed seem to be a pattern.

cd56eca9405152c3d0fa14486c08445d7f6540.png


https://www.reddit.com/r/AusFemaleFashion/comments/u2upxz/please_dont_support_lovisa_if_you_can_avoid_it/


I have owned LOV in the past, but I would not own it again until they clean this up. Totally unacceptable to me to mistreat employees, especially young people who might be in their first ever job, and not pay them their entitlements.

29

Karmast
Added 2 months ago

My wife worked briefly for the predecessor to Lovisa 20 years ago called Diva. Also started and owned by Blundy. Not sure how much of that management stayed on when it evolved into Lovisa, but her experience was horrible and she left of her own accord within a few months due to many issues that wouldn’t be defensible legally…

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