Here's the transcript from today's meeting with Felix founder and CEO Mike Davis:
Felix_Transcript_Final.pdf
Some points i'd emphasise:
Felix is not an ERP competitor. Rather than replacing platforms like SAP, Oracle, or Workday, Felix integrates directly into them. It acts as a fit-for-purpose front-end bolt-on tailored specifically for complex supply chain management in capital-intensive sectors. This allows Felix to complement, not compete with, existing systems, which helps enterprise adoption.
Felix is deeply embedded and hard to dislodge. Once integrated, Felix becomes mission-critical for managing vendor engagement, compliance, risk, and tender workflows across large project teams. This deep integration increases switching costs, contributing to strong customer retention and long-term stickiness. Good to see >100% revenue retention.
Network effects are becoming more visible. Mike noted that each new enterprise client brings thousands of vendors onto the platform, accelerating vendor-side adoption at minimal cost. Contractors benefit from a growing base of prequalified vendors, while vendors benefit from exposure to more projects — reinforcing Felix’s dual-sided marketplace dynamics.
Vendor monetisation remains underdeveloped. While vendor revenue has been flat, the growing base of enterprise clients (contractors) is building a rich, engaged vendor ecosystem. The monetisation of this side is still in the early innings but (in theory at least) there's latent potential.
International expansion has been slower than expected. Compared to early expectations, global growth has taken longer to materialise. That said, Mike reaffirmed it remains a key strategic priority, with some “green shoots” emerging via cornerstone overseas clients.
Disciplined capital management is front of mind. Felix is focused on standing on its own feet — they’ve reached operating and free cash flow breakeven, which is commendable in the current environment. Importantly, this is being achieved while continuing to invest in product maturity and future growth opportunities.
Thanks @Trancer for some great questions.