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#CEO Interview
Added a month ago

I'll admit, an IT services business didn't immediately excite, let alone one that is growing via acquisition -- but I'm certainly more interested after speaking with the CEO.

It was interesting to note:

  • They are only acquiring 'niche' players that are well known for excellence in a specific area.
  • They are NOT looking for cost synergies, but rather to broaden the service capability
  • They are NOT looking to be everything to everyone, and are staying away from the more commodified areas of the sector.
  • Half their growth has been organic
  • They might look offshore, but really the focus is Aus/NZ where there remains a lot of opportunity
  • Great to hear Stephen push back on some of the suggestions from analysts
  • A big focus on effective reinvestment
  • Strong industry tailwinds
  • Recognition that reputation is everything, and good to see strong client retention
  • Operating margins expected (hoped) to grow closer to 20% at maturity
  • Good inside ownership and retention of acquired staff


All up, it seems a business that is keenly aware of its areas of strength and looking to focus on those.