Recently tried to upgrade our Pentanet account at work to fibre. Sales person told me, no problem, I'll do it for you now. Internet died. Called them to find out sales guy did wrong thing as they couldn't put us on fibre in our location for some reason. Not happy. Got invoice in with extra charges for the mess, thanks for nothing.

Called Aussie broadband......absolute delight....fibre on in 55 days no charge $699 pm for 1000/1000.

As soon as it's on bye bye pentanet.

I previously held 5GG but it went South and hasn't come back. Sold for a loss.

I use Pentanet both at home and at work. Service is very good although not using the Gamer Nexus space.

One thing that does annoy me is there billing, which although recently changed is pretty dismal. Were sending monthly invoices to pay rather than debiting a card then threatening to reduce speed or cut your service when you forgot to pay. Probably this lost quite a few customers. They have changed things including getting their own BPay.