Sales: 127m - down 3.7%

NPAT: 12.5m - down 8.6% pcp

Operating cashflow: 34.9m

Net cash: 31.9m (down 2.2m vs 31 dec 2022)

Basic EPS: 9.7 - down from 10.8

Online sales flat: 31.1m

Interim dividend: 4.7c (same as last year)

Gross profit margin up 10bps to 44.4%

CODB was 30.4m vs 30.3 in 2023

Just thought i'd read the kinds of reviews, most of the negative ones seem like the stores were acting within reason.

However, if you go to trustpilot....boy do people have grievances...

From reading those, it sounds like they potentially have/had problems with online support and the ability to match online support claims with actual stores.