My wife and I have ZIP accounts and we use It for small purchases, Birthdays, Anniversaries and other small random Items not in our regular budget.
Yesterday when I logged in to my account, I was greeted with a passive aggressive notification that I could not easily clear Instructing me to Increase my payments to clear balance quicker - Felt like a debt recovery strategy.
I make regular payments, and the balance is gone in no time at all.
I logged in to my wife's account and noticed that her required payment had Increased without notice from $80 to $380.
We all know ZIP has poor debt, however if your ZIP's Strategy is to peruse customers that have good credit, pay early etc to easy their cashflow, this is not a good practice.
In the current environment Imagine if ZIP Increased a vulnerable single parents amount and maybe took the food allowance or rent money without notice.
NOT OK ZIP!!