This is the first quarter report since Matt Donovan took over as CEO, from Rob Bromage who is now an executive director and in charge of products and strategic partnerships. I think this is a good move, I like founder led businesses but I have also seen examples where the skillset of the founder isn't necessarily whats needed to drive the buisness from where it is to where it needs to be. I expecially like it when they can stay involved with the buisness in the area they are good at and don't let egos get in the way, so far it looks like this is happening at IHR. I will watch this carefully though as I wouldn't want to see Rob quit.
I like the way Matt Donovan has reported in this quarterly, good clear summary of the quarters highlights/problems, the previous reports did have a tendancy to hide information depending on which metric was the focus that quarter and lots of visuals that looked good but were sometimes hard to interpret.
Rocket6 and Rapster have given a good summary so I wont rehash beycond adding my thoughts.
-I think the customer churn (0.6% or revenue) on the back of the 10-12% price rise is probably more of the small companies which don't really add much to the bottom line. I will be worried if I see any large enterprises dropping the product. So far all good and they added another 3 in the quarter.
-Cintra reseller arrangement is slower than I was expecting, hopefully the numbers start to increase following the UK launch. Lots of good commentary around new partnerships though and the pipeline does look strong.
Cash of 5.5m is getting low but given they are accutely aware of this I am not as worried as I was previously. They should also get their R&D tax concession back by September, last year it was 800K, which if similiar would provide a nice buffer. So between that, the $500K/qr cost savings, and the pathway to10M ARR by H1 23, I think they might just squeak in without needing a cap raise. If they do though it will most likely be a small sophisticated invester raise and will probably be a good time to buy on market.
One thing I am surprised at is the number of subscribers yet to be invoiced - it is always increasing and is now 16K. I am guessing these are customers that are in the process of transitioning to the software so can't be billed yet.