Last night I randomly purchased an OZ Lotto ticket via the website (rarity for me to play)
What I did was place my CVC number in the deposit amount section rather than the required $10.
I immediately call the helpdesk on a public holiday, and spoke to an incredibly nice man, who immediately recredited my bank account with the three figure amount that I stupidly deposited.
We are quick to highlight faults and poor customer service, I wanted to say that if they treat, customers, employees, shareholders etc half as good as they treated me, then this should be mentioned.
Disc hold IRL and SM.