From the AFR:

WiseTech cites AI as it axes 2000 developer and customer service jobs

WiseTech Global is axing up to 2000 jobs and says artificial intelligence has reduced the need to have developers and customer service staff in what the software giant has described as the “most significant shift in decades”.

The cuts represent almost 30 per cent of the company’s headcount, with WiseTech telling investors that the number of staff in some teams would be halved. The first to be cut are development and customer service teams at e2open, a business WiseTech acquired for $3.2 billion last year.

It's possible they genuinely have found they need less staff for customer service and some development tasks. However, I'm always a little skeptical of these announcements that they are using AI as a cover. How many of the job losses "due to AI" are going to be followed by an increase in headcount in a a location with lower labour costs?