4Q trading update
highlights:
- FY22 EBIDTA expected at top end of guidance of $38-39 (note this was the lower end of initial guidance provided)
- residential connections 464,979 (4& QonQ)
- business connections 53,559 (7% QonQ)
- business OTW 5929
- wholesale 60,326 (16% QonQ)
- total = 584,793. Total connections are within guidance but if you take out the OTW additions then it falls below the forecast. increase of 35,882 (QonQ)
- Total Services (including voice, mobile, fetch, managed) = 738,246 (6% QonQ) (40% YoY)
- voted most trsuted telco brand in Australia by Roy Morgan which surely isn't hard given the competition but good nonetheless.
CEO reports that total broadband serices were lower than expected due to the federal election, as advertising costs are inreased therefore reduced advertising occurred. This appears to be improving now.
As anyone that follows ABB is aware a key selling point to them is the customer service they provide. The issues expereienced in Q3 with shortage of staff and wait times increasing appear to be improving and was a key focus for mgmt this Quarter.
white label continues to perform well, the Origin migration appears complete and all growth is organic. Would love to see a new white label partner announced.
The Over The Wire (OTW) acquisition does look solid. There are cross sell opportunities occuring here, with some large clients in a regional health alliance and shire council contract wins occuring this quarter. $5.2 mil annualised syndergy savings have been achieved with $8-12mil of synergies savings targeted. Given this aquisition is new it shows that the integration is going smoothly and managment are working well together.
the Aussie Fibre project is 90% complete and as announced previously will generate $13.5 mil YonY savings. This is the most exciting part for me. Given they will have their own infrastructure and are looking to continue the expansion margins will increase/improve and then they become an infrastructure play. We have seen how private equity love infrastructure plays so does this bring ABB into the sites down the track.
Overall a solid quarter. I am a little disappointed at the number of new connections this quarter. They have added the OTW connections into the total amount to beef up the numbers but having said that do state this in their announcement (they are not trying to hide it). They continue to win maarket share from the big boys and with advertising now back on track I hope to see these numbers continue to improve. The OTW acquisition seems to be tracking along well and I do see it as a really positive acqusiiton in the long term. Will continue to hold for now.
I listened in to the investor call. Some notes to add. Churn appears to be an issue. Actually it was surprising to hear that the CEO was working in the call centre with the purpose trying to identify why people were leaving (good leadership however). Initial assumptions would be to go to 5G or to another telco offering a cheaper price but he said a large chunk of people were either returning to their parents home or to live with a group of friend as expenses have increased, he said landlords were selling homes and again having to return to parents homes. They have not seen as improvement in churn in the month of July and it continues to be an issue.
DISC- held IRL.